Effective Date: June 25, 2026

Welcome to Weinu Distribution. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. We are committed to providing reliable shipping services and keeping our customers informed throughout the delivery process.

By placing an order with Weinu Distribution, you agree to the terms outlined in this Shipping Policy.

Order Processing

All orders are processed after payment confirmation has been successfully received.

Our standard order processing time is typically:

  • 1 to 3 business days for in-stock products
  • Additional processing time may apply during holidays, promotional periods, or high-volume sales events

Orders are not processed, shipped, or delivered on weekends or public holidays.

If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

Shipping Methods and Delivery Times

We work with trusted shipping and delivery partners to ensure your order reaches you safely and efficiently.

Estimated delivery times vary depending on your location and selected shipping method:

  • Domestic Shipping: Typically 3 to 7 business days
  • International Shipping: Typically 7 to 21 business days

Please note that delivery estimates are provided for informational purposes only and are not guaranteed.

Actual delivery times may vary due to:

  • Weather conditions
  • Customs processing
  • Carrier delays
  • Public holidays
  • High shipping volumes
  • Other circumstances beyond our control

Shipping Charges

Shipping costs are calculated at checkout based on factors including:

  • Delivery destination
  • Package weight and dimensions
  • Selected shipping method
  • Carrier rates

Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates are provided by the shipping carrier and may take time to appear after shipment.

International Shipping

Weinu Distribution may offer shipping to selected international destinations.

International customers are responsible for:

  • Customs duties
  • Import taxes
  • Value-added taxes (VAT)
  • Brokerage fees
  • Any additional government-imposed charges

These fees are not included in the product price or shipping charges unless explicitly stated.

Customs clearance procedures may cause additional delivery delays.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Please verify your shipping address before placing your order. Weinu Distribution is not responsible for delays, lost shipments, or additional costs resulting from:

  • Incorrect addresses
  • Incomplete addresses
  • Failed delivery attempts
  • Customer-provided errors

If you need to modify your shipping address, please contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery times and package handling become the responsibility of the carrier.

If your package is:

  • Lost
  • Delayed
  • Damaged during transit
  • Marked as delivered but not received

Please contact our customer support team promptly so we can assist you in working with the shipping carrier to investigate the issue.

Weinu Distribution cannot guarantee reimbursement for packages lost or stolen after confirmed delivery.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

When reporting damaged items, please provide:

  • Your order number
  • A description of the damage
  • Clear photographs of the damaged product and packaging

We will review the information and determine the appropriate resolution.

Partial Shipments

In certain situations, your order may be shipped in multiple packages due to:

  • Product availability
  • Warehouse locations
  • Package size restrictions

If this occurs, you will receive separate shipping notifications and tracking information for each shipment.

Delivery Refusal and Returned Packages

If a shipment is refused, unclaimed, or returned due to incorrect shipping information provided by the customer, additional shipping fees may apply for reshipment.

Original shipping charges may not be refundable.

Shipping Restrictions

Certain products may be subject to shipping restrictions based on:

  • Geographic location
  • Carrier regulations
  • Import/export laws
  • Hazardous material regulations

We reserve the right to limit or decline shipments where required by applicable laws or shipping carrier policies.

Force Majeure

Weinu Distribution shall not be held responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather conditions
  • Government actions
  • Labor disputes
  • Transportation disruptions
  • Public health emergencies
  • Carrier service interruptions

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices, carrier services, or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website after changes become effective constitutes acceptance of the updated Shipping Policy.

Contact Us

If you have any questions regarding this Shipping Policy, shipping times, or your order status, please visit our Contact Us page. We are happy to assist you with any shipping-related inquiries.